Towards the goal of decreasing procedures and papers, all departments and district and city authorities in Hai Duong province have applied information technology (IT) to work, reducing the waste of time and costs.
Using the document management and operating system software, the Department of Science and Technology has cut down 50% of papers
The introduction of the National E-Document Exchange Platform and the National Public Service Portal Project on March 12 was a strong and official message of the Government on the determination to build an e-government. Despite many difficulties, Hai Duong soon started e-government building.
About 50% of papers and documents have been cut down since the Department of Science and Technology used the document management and operating system software.
Since the software was applied more than three years ago, all internal documents have been processed online. Administration and document processing in the system are more convenient and transparent with the ability to publically track down to every stage and section.
In 2018, the department tested the reduction of more papers by sending a number of large-sized documents through Google Drive within the agency and members of scientific topic acceptance councils.
This year, defining breakthrough tasks in IT application and promotion of online working, the Department of Science and Technology has upheld the slogan "Targeting digitization, smart services, and startup support."
All e-documents on scientific and technological research topics are sent to responsible members by email. Large-sized documents are encrypted and linked.
Instead of printing, issuing, and transporting large volumes of papers, IT application has reduced time, effort, and costs, according to director of the department Pham Van Binh.
More importantly, a paperless working environment has gradually formed, and officials and employees have changed themselves, adapted to the new thinking and working style, and improved their competence to master technology.
Also targeting the decrease of procedures and papers, all departments and district and city authorities in the province have applied IT to administrative procedure (AP) processing in a modern way and intensified the application of e-document systems and software, public service emails, and electronic one-stop systems to serve professional tasks.
Digital signatures are being used by the Department of Information and Communications and some district-level units.
In 2018, the provincial online public service and IT application indexes jumped 30 and 33 steps compared to 2017, ranking 30th and 25th nationwide, respectively.
At the commune level, the province has so far had a public service email system with more than 3,000 accounts granted to commune officials.
Commune electronic information pages have been synchronized with district ones, contributing to reducing the number of papers transferred to grassroots bodies by post.
Thanks to online sending of statistical tables and forms, grassroots officials do not have to wait for printing, copying, transport, etc.
Synchronization, modernization targeted
Among 95 Central bodies and localities connecting document management and operating systems to the National E-Document Exchange Platform, shortly after launching, Hai Duong smoothly received, processed, and submitted documents online. It was an important step in integrating data into the common network environment of the country towards the publicity, transparency, and modernization of local administrative activities.
The Provincial Public Administration Service Center has operated since last March, further affirming the province's determination to respond to the Government's message.
Paperless and transparent administration is being realized at the center through a shared one-stop software system that connects 16 departments, branches, and the Provincial People's Committee Office.
Through monitoring of activities at the center, it is praiseworthy that overdue processing of APs no longer occur at many departments and branches, and the number of AP documents processed on time or before the deadline has increased.
The Provincial E-government Structure was approved in June 2018 and divided into three phases until 2022.
The main orientation is promoting e-government development, improving the quality and efficiency of State bodies in serving the people and businesses, making State bodies' activities in the network environment public and transparent, ensuring data integration and process connection among agencies, shortening document processing processes, cutting down the number of documents, simplifying and standardizing the content of documents, reducing AP processing time and costs, etc.